You might run a courier business, or manage an MMA gym in Sydney, regardless of the size of your business, there are many benefits to customising a mobile app for your customers. There are thousands of apps on Play Store and Google Apps, including business apps that are free to download and notifying your customers enables them to download the app and enjoy the many benefits.
Here are some of the powerful features that you can include in your business mobile app.
Rich advertising content delivered to your customers’ screens
Your mobile app is a direct connection to your customer base; talk to one of the app developers Sydney businesses use about the many features and you’ll be pleasantly surprised at the range of features that you can add. Create loyalty bonus schemes to boost customer retention and when you want to launch a new product, your app can be used alongside your website.
Invoice payments
You can add as many digital payment gateways as you like, which makes it very easy to settle your account. This improves your cashflow as customers settle their accounts faster than normal. Choose from the leading invoicing software available worldwide to simplify and speed up the invoicing process.
Ordering products
Of course, a customer can place an order from the mobile app and when someone is busy, they don’t have to open your website and login, they can simply order via your mobile app. Streamlining processes make for an efficient business and with state-of-the-art cyber security, all transactions are secure.
Employee support
You can create a special section for your employees that is password protected; workers can book their annual leave and fill in their timesheet, while all company literature to help employees can be accessed. You can ask employees to set a few goals for the coming year and keep track of the data for analysis. Here are a few reasons to use Magento to build a website.
Tech support
If you offer your customers support services, your mobile app is ideal for a customer to book a service call, while you can store diagrams and product support documents that customers and technicians can access in real time. A support section can be added to as time passes and more product documentation is released. You can even have a livechat feature where a customer can connect with a staff member in real time.
Engage the customer
There are many ways that you can engage with the customer via a mobile app; special offers and details of loyalty gifts perk interest, which helps with customer retention. Asking customers to fill in forms gives you accurate feedback on how your customers feel about your products and service. Click here for Australian government information on developing a digital strategy.
Now that you know more about the benefits of mobile apps, you would likely want to talk to a leading app developer right here in Sydney or Melbourne and take the first steps to boosting your organisation. There is also the prestige factor; not that many companies have their own app, so your rivals will be left behind.
